Reputation ROI

How Much Will an Additional Star Rating Increase Your Revenues?

How much will having a 5 STAR Reputation increase your business? How much will I grow with 1 or 2 more stars? According to a Harvard Business School study done in 2011, each 1 star increase in the reviews of your business will increase your sales from 5% to 9%.  Use the calculator below and find out what kind of increase your business may receive by increasing and marking the reputation of your business with DSI Development.

Revenues AnnualMonthly
Current Sales Revenues $0
How Many Additional Stars? (1, 1.5, etc)  
Increased Revenue % (5-9%) *$0$0
    
Cost of Reputation Marketing  
Net Revenue Increase $0$0
    
Reputation Marketing ROI  0%
* 2011 Harvard Business School study shows EACH additional Star on Yelp increases Revenue by 5-9%

What does it Cost to Lose or Gain a Customer?

Do you how much it cost to lose a customer? What is it costing you to gain a new customer? Use the following Customer Calculators to determine the cost of gaining and losing customers. Find out here.

Do You Set Appointments With Clients? Appointment ROI Calculator

Do you know how much each appointment is worth. Do you how much money you are losing when you have empty time on your schedule?

Current Statistics:
# Avg Appointments/Day# Open Appts/Day
 
 
Appt Capacity/Mo% Open Appts# Open Appts/MoAvg Dollar
Value/Appt
Monthly Lost RevenueAnnual Lost Revenue
Lost Revenue0X0%=0X=$0$0
Percent Reduced Open Appts=0X$=$0$0
Less Cost of Appt Setter$0
Net Gain in Revenue$0.00$0
ROI ?%

 

 Customer Count Avg Dollar
per Sale
 Purchases
per Month
 Monthly
Sales
Annual
Sales
BaselineXX=$0$0
How to Get There????
% Increase   %%
0X$0X0.0=$0$0
Sales Boost$0$0

Lifetime Value of a Customer
ADollar Amount of Average Sale
BNo. of Sales per Year
CNo. of Years a Customer
DAdditional Customer Referrals per Year
E% of Referrals Who Become Customers
FGross Sales per Year per Customer (A x B)$0
GGross Sales Over Lifetime (F x C)$0
HNew Customers Annually from Referrals0.0
ILifetime Sales from Referrals (H x C x G)$0
JTotal Value of a Loyal Customer (I + G)$0

 Subscribers
(Size of List)
Promotions
Per Month
Response Rate
Percentage
Avg Dollar
per Sale
Monthly RevenueAnnual Revenue
BaselineXXX=$0$0
0X0X0%X$0=$0$0
Size of List
Revenue/Mo$0$0$0$0$0
% Discount
Cost of Discount$0$0$0$0$0
Cost of Service
Net Profit/Month$0$0$0$0$0

 Subscribers
(Size of List)
Promotions
Per Month
Response Rate
Percentage
Avg Dollar
per Sale
Monthly RevenueAnnual Revenue
BaselineXXX=$0$0
Percentage
Increase
%%
0X0X0%X$0=$0$0
Sales Boost$0$0
Size of List
Revenue/Mo$0$0$0$0$0
% Discount
Cost of Discount$0$0$0$0$0
Cost of Service
Percentage
Increase
$0$0$0$0$0

Current Statistics:
# Avg Appointments/Day# Open Appts/Day
 
 
Appt Capacity/Mo% Open Appts# Open Appts/MoAvg Dollar
Value/Appt
Monthly Lost RevenueAnnual Lost Revenue
Lost Revenue0X0%=0X=$0$0
Percent Reduced Open Appts=0X$=$0$0
Less Cost of Appt Setter$0
Net Gain in Revenue$0.00$0
ROI ?%

 Customer Count Avg Dollar
per Sale
 Conversion /
Response %
 Monthly SalesAnnual Sales
BaselineXX=$0$0
How to Get There????
% Increase   %%
0X$0X0.000%=$0$0
Revenue Boost$0$0
Additional Monthly Product/Service Cost $0
Net Revenue Increase $0$0
ROI  ?%

Value of a Customer  Cost of Losing Customers AnnualMonthly
Amount of Average Sale No. of Negative Online Reviews 
No. of Sales per Year No of Lost Customers Per Review 
No. of Years a Customer     
Additional Customers Referrals/Year Lost Revenue (Yearly Cust Value) $0$0
% of referrals who become customers     
Gross Sales per Year per Customer$0 Lost Revenue (Lifetime Cust Value) $0 
Total Lifetime Value of a Loyal Customer$0     
* 2009 Convergys Corp. Study: Single Negative Online Review can
Cost the Average Business an Average Loss of 30 Customers

2011 Cone Online Influence Report: 80% say NEGATIVE online information
changed mind about purchasing a product or service

Revenues AnnualMonthly
Current Sales Revenues $0
How Many Additional Stars? (1, 1.5, etc)  
Increased Revenue % (5-9%) *$0$0
    
Cost of Reputation Marketing  
Net Revenue Increase $0$0
    
Reputation Marketing ROI  0%
* 2011 Harvard Business School study shows EACH additional Star on Yelp increases Revenue by 5-9%

 Current Marketing Efforts AnnualMonthly
ATotal Sales/Revenue $0
BNumber of Sales/Transaction (A / C) 00
C$ Avg Transaction Per Customer $0
D* Estimated Number of Avg Transactions Per Customer
Approx number of times Avg Customer returns
 0.0
ENumber of Unique Customers (B / D) 00
F* Estimated % of Repeat Customers
Approx number of Avg Customers who are Repeats
 0%
GNumber New Customers (E - (E x F)) 00
HTotal Customer Value (C x D) $0$0
ICurrent Total Marketing Budget
Ads, Promotion, Technology, Services, etc
 $0
JCurrent Cost to Acquire One New Customer (I / G)$0  
KCurrent Net After 1st Transaction from New Customer (C - J)$0  
LCurrent Annual/Monthly Net Per Customer Value (H - J) $0$0
     
 Additional New Marketing Effort   
MAnticipated Number of New Customers 0
N$ Avg Transaction Per Customer $0
OTotal New Customer Revenue (M x N) $0$0
PCost of New Marketing Services $0
QAdditional Cost of New Marketing Svc Per New Customer (P / M) $0$0
     
     
 Net $ Per New Customer From New Service (M - Q)  $0
 New Cust ROI After New Mktg Service  0.0%